Support

Getting to know us

What is Solance?

Solance is a financial services provider, focused on day to day payment solutions for corporate clients. We’re currently preparing for launch and expect to be onboarding our first clients in Q3, 2026.

Who is Solance built for?

Solance is designed for corporate clients with complex financial operations. Our focus is clients operating through multiple entities, active in various jurisdictions, using different currencies or with tailored approval requirements. We specialise in a number of sectors where this complexity is part of daily business, including family offices, trust and corporate service providers, hospitality and e-commerce.

Is Solance a bank?

Solance is in the process of becoming a licensed Electronic Money Institution
(EMI), authorised and supervised by the Central Bank of Ireland under European
payment services and electronic money regulations.

Once operational, this will allow us to provide business payment accounts, issue
corporate debit cards and process domestic and international payments for day-
to-day payment activity.

What kind of services will Solance be offering?

Solance will offer corporate clients (Instant) SEPA, SWIFT, Bacs and CHAPS payment rails, foreign exchange and corporate debit card issuance. All built around account oversight and payment approval workflows.

Getting started

When will it be possible to open an account with Solance?

Solance intends to be ready to onboard its first clients in Q3, 2026. Once our licensing process with the Central Bank of Ireland is finalised, our team will reach out to clients who have registered their interest. You can schedule an introduction here to see if Solance is the right fit for your organisation.

How will the onboarding process work?

Onboarding with Solance starts with a short introduction call. This allows us to understand your business, your structure and what you need. You give us the name of the company you want to onboard, and from there we take over.

Our team sources your corporate information, company records, directors, UBOs and more, using trusted data sources and our own expertise. In most cases, this removes the need for you to gather and submit large volumes of documentation.

Once we have the full picture, we confirm the details with you. Depending on your activities, we may request a small number of additional documents, such as source of wealth.

That’s it. If everything is in place, you can be onboarded within 24 hours. No unnecessary back-and-forth, no piles of paperwork, no notarisation requirements.

What do I need to prepare before getting started?

You don’t need to prepare anything before getting started.

In most cases, we source your corporate documentation directly from official registries and trusted data sources. No need to gather files or prepare extensive documentation. You can choose to upload documents yourself to speed things up if certain registries are slower or less accessible.

During the introduction call, we keep things focused and straightforward. We will discuss your business, the markets you operate in and how you plan to use Solance. This allows us to shape the right setup without overloading you with unnecessary questions. If anything requires further clarity, your dedicated account director will follow up directly.

Simple, efficient and built around your time, not ours.

Accounts and structures

Can multiple entities operate within one Solance environment?

Yes. Solance is built specifically for organisations that operate across multiple entities. Each entity will have its own clearly defined accounts and access rights, all within one coherent environment.

How does Solance handle payment oversight across teams?

Payments, approvals and account visibility work as one connected system within Solance. Access is assigned per user based on their role within your organisation, keeping oversight clear without adding unnecessary layers.

Your funds

Will my funds be safe with Solance?

Yes. As a licensed Electronic Money Institution, Solance will hold your funds in segregated accounts with regulated banking partners, fully separate from Solance’s own funds at all times, in line with European regulatory requirements.

How are my funds safeguarded?

Your funds are held in segregated safeguarded accounts with fully licensed, regulated banking institutions.

As an Electronic Money Institution, we are required by law to ring-fence 100% of your balance. This means your funds cannot be used for Solance’s own operations and remain protected even in the unlikely event of insolvency.

Unlike traditional banks, where deposit guarantee schemes typically cover up to €100,000, safeguarding at Solance covers your entire balance. No cap, no exceptions.

Corporate debit cards

How does the Solance card work?

The Solance corporate debit card is a Mastercard linked directly to your Solance account. Use it for travel, expenses or online payments, anywhere Mastercard is accepted.

Physical cards are issued from launch. Digital wallet support will follow in Q4, 2026.

How do I manage cards, users and spending limits?

Everything is managed in the Solance platform. Issue cards, assign them to users and set spending limits in real time. There are no fixed limits. You stay fully in control of how each card is used.

Foreign exchange

Does Solance offer foreign exchange?

Yes. You can instantly exchange funds within the Solance platform across 20+ currencies, directly from your account. For larger volumes, your account director can provide tailored rates aligned with market conditions.

Support and access

Solance support is designed around clarity and direct access. Depending on the nature of your question, different channels are available.

Email
Questions welcome.
We'd rather you ask than wonder.
Contact
Phone
For anything that needs a voice,
not just a reply.
+353 (87) 719 5041